Lucia Emerson and Influence Across 3 Divisions1

The problem I was asked to address was to fix the existing SAP-based solution for managing outside contractors, or wipe it clean and do a completely new one.  The system was not working; we use up to 50,000 contract employees at once, and the process was so complex that at one warehouse they couldn’t even […]

A Low-Status Person Effectively Leading a Product Development Team

Keeping People in the Loop Each task had an owner and, as a group, we were the task force that was charged with delivering the new product  (in 41⁄2 months). Often, individuals were involved with tasks that were part of the early stages, and then their role diminished. For example, Marcus in finance was charged […]

Gopi Parampalli VP, IT Operations at Electronic Arts; Influence at a distance

What you have to do is different with your team, boss, peers, customers, supply chain Some require different amounts of shrewdness and savvy. I have 155 team members in 26 different countries.  Also 260 contractors as part of teams. I engage with 5 primary stakeholders – Managers/Executives, Peers, Team, Internal Customers, and External partners. Tools […]