Dealing with a Difficult Colleague from a Department with a Poor History
As reported by the head of training: We were working on a technology rollout and there was a lot of tension between HR and Payroll to the point that people within the VP of HR’s office were crying, etc. It seemed like Payroll was trying to control and take over the HR project. Nothing changed […]
Anne Austin Crosses Over: Selling a New Product Idea,and Gaining Access to an Out-of-Reach Job
Example of Successful Use of Multiple Influence Strategies; Anne Austin Cosmarket Corporation* was a large, successful, but staid consumer products company with a few products that had long dominated their markets and several that were average. It was considered one of the best product marketing companies to work for. When Anne Austin joined as a […]
Why Won’t He Listen? An All-Too-Common Example of Failed Influence — And How Using the Influence Model Could Have Helped
Another program’s about to come through. Roland, the program manager, is a nice guy, but he doesn’t know squat and never will. He was responsible for our last big loss, and now he’s going to be in charge again *All names in this example are disguised, but all else is real. I keep fighting with […]
